1. Introduction
Welcome to FlexDosing (the “Service,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy describes:
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What information we collect
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How we use it
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How and when we may share it
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Your rights over your information
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Measures we take to safeguard your data
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How you can contact us
By using or visiting our website (
https://www.flexdosing.com) or other services, you agree to the collection and use of information in accordance with this policy.
2. Data Collection & Usage Practices
2.1 Information You Provide
We may collect personal data that you voluntarily provide, including but not limited to:
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Contact information: name, email address, phone number, mailing address
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Communications: when you contact us via forms, emails, or phone
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Medical / health information: if relevant and voluntarily submitted (e.g., in certain use cases)
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Usage preferences, feedback, survey responses
2.2 Information from Automatic / Technical Means
We may collect certain data automatically when you use our service:
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Usage and analytics data: pages visited, session duration, click paths, referring site, time and date stamps
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Cookies and tracking technologies (see Section 3 below)
2.3 How We Use the Data
We use collected information for purposes such as:
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Operating, maintaining, and improving our services
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Communicating with you (e.g. responding to inquiries, sending updates or notifications)
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Personalizing content and experience
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Security, fraud prevention, and abuse detection
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Compliance with legal obligations
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Analyzing trends and usage for internal analytics
We will only use health or medical data when necessary, with appropriate protections, and as permitted by applicable laws (e.g. HIPAA in the U.S., or equivalent local regulations).
3. Cookies, Tracking & Related Policies
3.1 What Are Cookies & Tracking Technologies
Cookies are small data files stored on your device when you visit a website. We may also use similar technologies, such as web beacons, pixel tags, local storage, or analytics SDKs.
3.2 Purposes of Cookies
We use cookies and tracking for:
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Essential / strictly necessary: to facilitate basic site operations (e.g. session management, security)
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Performance / analytics: to understand how users interact with our site, identify improvements
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Functionality / preferences: to remember your preferences (language, display settings, etc.)
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Marketing / advertising (if applicable): for sending relevant offers or analyzing ad performance
3.3 Third-Party Cookies
We may allow third-party services (e.g. Google Analytics, advertising networks) to place cookies or tracking technologies on the site. These third parties may collect and use information in accordance with their own privacy policies.
3.4 Your Cookie Choices
Most browsers allow you to reject or delete cookies via their settings. However, disabling certain cookies may affect site functionality. You may also use opt-out mechanisms provided by third-party analytics or advertising providers.
4. Patient Confidentiality and Data Security Measures
Given the sensitivity of medical or health-related information, we take the following precautions:
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Access control: Only authorized personnel have access to personally identifiable or health data, using role-based permissions
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Encryption: Data in transit is encrypted via TLS/SSL. Sensitive data stored is encrypted at rest (where supported)
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De-identification / anonymization: Where possible, we remove identifying details before analysis or reporting
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Audit logging and monitoring: We maintain logs of access, modification, and administrative actions
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Data minimization: We strive to collect only what is necessary
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Retention policies: We retain personal or medical data only as long as needed for the purpose or as legally required
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Training & awareness: Staff handling data receive training on confidentiality, privacy, and applicable regulations
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Incident response: We maintain procedures to detect, respond to, and report data breaches or security incidents
Given the sensitivity of medical or health-related information, we take the following precautions:
5. Third-Party Data Sharing
We may share your data under certain circumstances:
5.1 Service Providers & Contractors
We may engage third-party service providers to support our operations (e.g. hosting, analytics, email services). These providers are bound by confidentiality and may handle data only per our instructions.
5.2 Legal Requirements
We may disclose your data if required by law or in response to valid legal process (e.g. court order, subpoena), regulation, or governmental request, or to protect rights, property, or safety.
5.3 Business Transactions
In the event of a merger, acquisition, sale of assets, or other corporate restructuring, your data may be transferred or assigned. We will require the receiving party to honor this Privacy Policy or provide you with notice of changes.
5.4 Aggregated / De-identified Data
We may share anonymized, aggregated data (which cannot reasonably be used to re-identify users) for research, analytics, or marketing studies.
5.5 With Your Explicit Consent
If you give explicit permission, we may share or disclose certain data (e.g. in collaboration with a partner or provider you choose).
We will never share personal health data or personally identifying information with third parties for marketing purposes without your explicit consent (unless required by law).
