Privacy Policy

1. Introduction

Welcome to FlexDosing (the “Service,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy describes:

What information we collect
How we use it
How and when we may share it
Your rights over your information
Measures we take to safeguard your data
How you can contact us

By using or visiting our website (https://www.flexdosing.com) or other services, you agree to the collection and use of information in accordance with this policy.

2. Data Collection & Usage Practices

2.1 Information You Provide

We may collect personal data that you voluntarily provide, including but not limited to:

Contact information: name, email address, phone number, mailing address
Communications: when you contact us via forms, emails, or phone
Medical / health information: if relevant and voluntarily submitted (e.g., in certain use cases)
Usage preferences, feedback, survey responses

2.2 Information from Automatic / Technical Means

We may collect certain data automatically when you use our service:

Usage and analytics data: pages visited, session duration, click paths, referring site, time and date stamps
Cookies and tracking technologies (see Section 3 below)

2.3 How We Use the Data

We use collected information for purposes such as:

Operating, maintaining, and improving our services
Communicating with you (e.g. responding to inquiries, sending updates or notifications)
Personalizing content and experience
Security, fraud prevention, and abuse detection
Compliance with legal obligations
Analyzing trends and usage for internal analytics

We will only use health or medical data when necessary, with appropriate protections, and as permitted by applicable laws (e.g. HIPAA in the U.S., or equivalent local regulations).

3. Cookies, Tracking & Related Policies

3.1 What Are Cookies & Tracking Technologies

Cookies are small data files stored on your device when you visit a website. We may also use similar technologies, such as web beacons, pixel tags, local storage, or analytics SDKs.

3.2 Purposes of Cookies

We use cookies and tracking for:

Essential / strictly necessary: to facilitate basic site operations (e.g. session management, security)
Performance / analytics: to understand how users interact with our site, identify improvements
Functionality / preferences: to remember your preferences (language, display settings, etc.)
Marketing / advertising (if applicable): for sending relevant offers or analyzing ad performance

3.3 Third-Party Cookies

We may allow third-party services (e.g. Google Analytics, advertising networks) to place cookies or tracking technologies on the site. These third parties may collect and use information in accordance with their own privacy policies.

The specific providers currently in use are listed in Section 3.5 below.

3.4 Your Cookie Choices

Most browsers allow you to reject or delete cookies via their settings. However, disabling certain cookies may affect site functionality. You may also use opt-out mechanisms provided by third-party analytics or advertising providers.

3.5 Tracking Technologies We Currently Use

The following third-party technologies are currently active across our website. Each is operated by the provider named, which collects and processes information under its own privacy policy:

Google Analytics 4 (Google LLC): measures how visitors find and use the site — pages viewed, session length, referring source and general location. Used for analytics and site improvement.
Meta Pixel (Meta Platforms, Inc.): records page views and on-site actions to measure and target advertising on Facebook and Instagram.
LinkedIn Insight Tag (LinkedIn Corporation): measures advertising performance and provides aggregated professional audience insights.
The Trade Desk (The Trade Desk, Inc.): an advertising measurement and audience pixel used to understand campaign performance across partner ad networks.
Centillion CDP (Centillion): a customer data platform pixel that consolidates website activity into our own analytics environment.

These technologies may collect your IP address, device and browser characteristics, and cookie or advertising identifiers. They do not receive any health information you submit to us through forms, email or telephone. You can limit them through your browser settings, through the opt-out tools each provider offers — including the Google Analytics Opt-out Browser Add-on and the advertising preference controls in your Facebook and LinkedIn accounts — or through industry opt-out pages such as optout.aboutads.info and youradchoices.com. If your browser sends a Global Privacy Control or similar opt-out preference signal, we will honor it where required by applicable law.

4. Patient Confidentiality and Data Security Measures

Given the sensitivity of medical or health-related information, we take the following precautions:

Access control: Only authorized personnel have access to personally identifiable or health data, using role-based permissions
Encryption: Data in transit is encrypted via TLS/SSL. Sensitive data stored is encrypted at rest (where supported)
De-identification / anonymization: Where possible, we remove identifying details before analysis or reporting
Audit logging and monitoring: We maintain logs of access, modification, and administrative actions
Data minimization: We strive to collect only what is necessary
Retention policies: We retain personal or medical data only as long as needed for the purpose or as legally required
Training & awareness: Staff handling data receive training on confidentiality, privacy, and applicable regulations
Incident response: We maintain procedures to detect, respond to, and report data breaches or security incidents

Given the sensitivity of medical or health-related information, we take the following precautions:

5. Third-Party Data Sharing

We may share your data under certain circumstances:

5.1 Service Providers & Contractors

We may engage third-party service providers to support our operations (e.g. hosting, analytics, email services). These providers are bound by confidentiality and may handle data only per our instructions.

5.2 Legal Requirements

We may disclose your data if required by law or in response to valid legal process (e.g. court order, subpoena), regulation, or governmental request, or to protect rights, property, or safety.

5.3 Business Transactions

In the event of a merger, acquisition, sale of assets, or other corporate restructuring, your data may be transferred or assigned. We will require the receiving party to honor this Privacy Policy or provide you with notice of changes.

5.4 Aggregated / De-identified Data

We may share anonymized, aggregated data (which cannot reasonably be used to re-identify users) for research, analytics, or marketing studies.

5.5 With Your Explicit Consent

If you give explicit permission, we may share or disclose certain data (e.g. in collaboration with a partner or provider you choose).

We will never share personal health data or personally identifying information with third parties for marketing purposes without your explicit consent (unless required by law).